SCN Co., Ltd. ("SCN", "we") treats the protection of personal information as a core responsibility. We comply with the Act on the Protection of Personal Information of Japan and related guidelines, and handle personal information in accordance with the policy set out below.
1. Scope
In this policy, "personal information" means information about a living individual which can identify that individual by name, date of birth or other description, including information that can be readily collated with other information and thereby identify the individual.
2. How we obtain personal information
We obtain personal information by lawful and fair means, principally in the following situations.
- Submission of the enquiry form on this website
- Enquiries and requests for quotation by telephone, email or in writing
- Negotiation, conclusion and performance of contracts
- Applications for employment
3. Purposes of use
We use personal information within the scope of the following purposes.
- Responding to enquiries, consultations and requests for quotation
- Performing trade, import and export transactions and settling payment
- Communicating with counterparties and administering contracts
- Providing information about our business, products and services
- Recruitment and related communication
- Statistical analysis for service improvement, in a form that does not identify individuals
We do not use personal information beyond these purposes without the prior consent of the individual.
4. Disclosure to third parties
We do not disclose personal information to third parties without prior consent, except where: disclosure is required by law; disclosure is necessary to protect the life, body or property of a person and obtaining consent is difficult; disclosure is particularly necessary for improving public health or promoting the sound growth of children and obtaining consent is difficult; or cooperation is required for a national or local government body carrying out statutory duties and obtaining consent would impede those duties.
5. Outsourcing
We may outsource the handling of personal information in whole or in part within the scope necessary to achieve the purposes of use. In such cases we select contractors after appropriate assessment, impose obligations of proper management by contract, and exercise necessary and appropriate supervision.
6. Security measures
We implement organisational, personnel, physical and technical security measures to prevent leakage, loss or damage of personal information, and provide necessary training and supervision to employees who handle it.
7. Disclosure, correction and suspension of use
Where an individual requests disclosure, correction, addition, deletion, suspension of use or cessation of provision to third parties of their personal information, we will verify their identity and respond without delay in accordance with applicable law. Please direct such requests to the contact below.
8. Cookies and analytics
This website uses cookies to improve usability and to understand how the site is used. Cookies are set only where you have accepted them via the banner shown on your first visit. The site functions normally if you decline.
Where you accept, we use an analytics tool to understand site usage. The information collected includes pages viewed, time on page, referring source, browser type and approximate region. This information does not identify individuals, and is used to improve this website and the information we provide.
You may withdraw your consent at any time by choosing "Cookie settings" at the foot of any page, or by refusing or deleting cookies in your browser settings.
9. Changes to this policy
We may amend this policy in response to changes in law or in our business. Amended terms take effect when published on this website.
10. Contact
SCN Co., Ltd. — Personal Information Manager
Milia Residence Osaki 401, 3-20-3 Nishi-Shinagawa, Shinagawa-ku, Tokyo 141-0033, Japan
Email: info@scn.tokyo.jp
Hours: Weekdays 9:00 - 18:00 JST
Established 1 November 2025